Privacy Policy

Information We Collect

At Desktopdigitalspot, we collect various types of information to provide you with our machine learning portfolio optimization services. This includes personal information you voluntarily provide, technical data from your interactions with our platform, and financial data necessary for portfolio analysis.

• Personal identification information including name, email address, phone number, and mailing address when you create an account or contact us
• Financial information such as investment preferences, risk tolerance, and portfolio holdings when you use our optimization tools
• Technical information including IP addresses, browser types, device information, and usage patterns to improve our services
• Communication data from emails, support tickets, and feedback forms you send to us
• Payment information including billing addresses and payment method details for subscription services

How We Use Your Information

We use your information primarily to deliver our portfolio optimization services and enhance your learning experience. Our machine learning algorithms analyze your financial data to provide personalized investment insights while maintaining strict security protocols.

We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our services, and they're bound by strict confidentiality agreements that align with Philippines data protection standards.

Data Protection and Security

Protecting your financial and personal data is our highest priority. We implement industry-standard security measures including encryption, secure servers, and regular security audits to safeguard your information against unauthorized access, alteration, or disclosure.

• End-to-end encryption for all sensitive financial data transmission and storage
• Regular security assessments and vulnerability testing by third-party security firms
• Multi-factor authentication options to secure your account access
• Secure data centers with physical and digital access controls
• Employee training programs on data privacy and security best practices
• Incident response procedures to quickly address any potential security breaches

While we take extensive measures to protect your data, no method of transmission over the internet is completely secure. We continuously update our security practices to address emerging threats and maintain compliance with Philippines data protection regulations.

Your Rights and Choices

Under Philippines data protection laws, including the Data Privacy Act of 2012, you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may require identity verification to protect your information.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. These small files help us remember your preferences and understand how you interact with our content.

• Essential cookies that enable basic website functionality and security features
• Performance cookies that help us understand which pages are most popular and how visitors navigate our site
• Functional cookies that remember your preferences and settings for future visits
• Analytics cookies that provide insights into user behavior and help improve our services

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Third-Party Services

We work with carefully selected third-party service providers to deliver our portfolio optimization services. These partners include payment processors, cloud computing providers, and analytics services. Each partner is required to maintain appropriate security measures and data protection standards.

Some of our service providers may be located outside the Philippines. When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with local data protection requirements.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

• Account information is retained while your account remains active and for up to 7 years after closure for legal compliance
• Financial data used for portfolio optimization is kept for the duration of your subscription plus 5 years
• Communication records including support tickets are maintained for 3 years
• Website usage data and analytics information is typically retained for 2 years
• Payment records are kept according to Philippines tax and accounting requirements

When data reaches the end of its retention period, we securely delete or anonymize it according to industry best practices. You can request earlier deletion of your data, though some information may need to be retained for legal or regulatory compliance.

Children's Privacy

Our services are designed for adults and we don't knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected information from a minor, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We'll work quickly to remove any such information from our systems and prevent future collection.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated. Your continued use of our services after any changes indicates your acceptance of the updated policy.